Frequently Asked Questions

Everything customers usually want to know before booking a jet ski or boat rental.

Final requirements, pricing, availability, and safety instructions are confirmed during booking and check-in. Lake conditions, weather, and local rules may affect rentals.

How do I book a rental?

Use the online booking section on our homepage to check availability, select a time, and reserve your rental.

Can I pay online?

Yes. Online booking allows customers to reserve and pay through the booking system when required.

Do I need to call first?

No. The easiest way is to book online. You can still call or text if you have a specific question before booking.

Where are you located?

We serve Chicago’s lakefront. Exact meeting details are provided after booking or confirmation.

What are your hours?

Hours vary by season, weather, and availability. The booking calendar will show available times.

What happens if the weather is bad?

Safety comes first. If lake or weather conditions are unsafe, the rental may need to be rescheduled.

Do I need experience to rent a jet ski?

Basic instructions are provided before riding. Renters should feel comfortable following safety directions and operating responsibly.

Do I need a boating license or safety certificate?

Requirements can depend on the rental type, operator age, and local or state rules. Any required safety or operator rules will be confirmed before the rental.

Are life jackets provided?

Life jackets or personal flotation devices are part of safe water activity. Proper safety equipment requirements will be reviewed before riding.

What should I bring?

Bring a valid ID, payment method if needed, sunscreen, towel, water-friendly clothing, and anything you need to be comfortable on the lakefront.

Can I bring my phone?

You can, but water damage is always a risk. A waterproof pouch is recommended if you plan to bring your phone near the water.

Can multiple people ride?

Passenger limits depend on the rental type, equipment, safety rules, and weight limits. Details are confirmed before the rental.

Can I drink alcohol before or during the rental?

No. Customers should not operate any watercraft while under the influence. Safety rules must be followed at all times.

What if I’m late?

Please arrive on time. Late arrival may reduce your rental time because other bookings may be scheduled after yours.

Is there a security deposit?

Deposit requirements may vary depending on the rental. Any deposit or damage policy will be shown or explained before confirmation.

What is the cancellation policy?

Cancellation and rescheduling rules may vary by booking type, weather, and timing. Check your booking confirmation for details.

Can I book for a group or event?

Yes, depending on availability. For groups, birthdays, or special requests, call or text before booking.

Still Have Questions?

Call or text us, or check availability online.

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